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KMID : 0123520170240030187
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Journal of muscle and joint health
2017 Volume.24 No. 3 p.187 ~ p.195
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Concept Analysis of Rapport
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Shin Youn-Hee
Lee Eun-Nam
Cho Young-Shin
Joung Sun-Ae
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Abstract
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Purpose: The purpose of the study was to identify the attributes of rapport, their antecedents and consequences.
Methods: Walker and Avant's method for concept analysis was used to analyze the concept. Articles published from January 2007 to May 2017 were searched through PubMed, CINAHL, and RISS databases using “rapport” as a keyword.
Results: The attributes of rapport were as follows: 1) understanding; 2) sharing information; 3) empathy; 4) harmonious relationship. The antecedents of rapport were as follows: 1) effective communication skills; 2) relation-oriented attitude. The consequences of rapport were forming trust, therapeutic relationship, improvement of quality of care, increased patients satisfaction and increased nurses satisfaction.
Conclusion: Rapport can be defined as a harmonious relationship that understand each other and share ideas and information.
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KEYWORD
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Rapport, Concept analysis
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